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SkillGym Use Cases

SkillGym was designed to support corporate trainers and executive coaches in all the possible scenarios where conversations demand for upskilling. Whether you want to extend a class with follow-up exercise, or empower a coaching experience or, as most do, upskill on leadership through consistent practice-based training, SkillGym has a specific use case for you.
Andrea Laus
SkillGym CEO
7 min read

 

SkillGym was designed with the Gym in mind. The idea is that our behaviors can be consistently trained and improved through practice.

In another article (“From Critical to Empowering Conversations: let’s change the world using the C-FACTOR“) we have discussed about the importance of practice-based learning and we have also discussed about the idea of flipping the traditional leadership training strategies upside down by introducing a mind blowing way of upskilling-by-doing on leadership (“Flipping the Leadership Development Strategy with Actionable and Scalable Programs“).

 

Today I want to focus my attention on providing a more general overview of the six main ways of making the best of SkillGym.

Let’s start by visualizing the following conceptual map:

 

 

As you can see I have split all the possible situations within four main areas that I call:

  • The area of Experience Fastlane.
    This is where practice comes first. It’s where trainees train on their own with consistency to change forever their communication behaviors.
  • The area of Joint Experiences.
    This is where organization can think about optimizing their resources by leveraging the experience of their senior managers and executive coaches.
  • The area of Joint Discussions.
    This area covers the cases were trainer and trainees, as well as coach and client, sit together side by side and use SkillGym as a way to start and empower a discussion around conversational behaviors.
  • The area of Self-Corroboration.
    Finally, in this area what happens is that trainees can dedicate their time to improve their understanding of leadership techniques

Let’s review the six use cases one by one.

 

Use case 1 – The Gym

This is by far our most popular use case.
SkillGym was born to revolutionize the way people improve their behavior in business conversations. It is a gym that trains us to get better and better every day.

 

This use case belongs to the EXPERIENCE FASTLANE area.
In this area, the user makes the most of our brain’s learning mechanisms and quickly transforms volatile knowledge into solid experience-based behavior.

In this use case, the typical learning approach is that of self-led, consistent usage. This means that the trainee trains alone, sometimes it can be supported by the tutor or peers.

Pace of training is moderate: in fact, consistency in use is essential to consolidate new behaviors, and intensity is low: we calculate that on average the typical trainee trains for around 40 min / week. This means playing one conversation per week and it’s totally sustainable even for the busiest managers out there (especially with the help of the Butler).

 

Our field experience shows that the typical expected result of this Use Case (provided that trainees follow the recipe in terms of pace and consistency as recommended by the relevant SkillGym program) is a change of behaviors.

Evidence shows that Gym Bootcamps permanently impact unconscious behaviors by eliciting our limbic system through emotion-based experience.

 

The typical user experience of this use case is well represented by this comment who was provided by the Chief Learning Officer of one of our clients:

“Practicing takes the entire learning experience to the next level, it’s absolutely worth doing it be”
Henry, Chief Learning Officer – Retail

 

Use Case 2 – Remote Coaching

We have discussed about several case studies where SkillGym can play a great role in supporting executive and leadership coaching.

This article, for example, covers four great case studies on this topic (“Four case studies about how SkillGym supports leadership coaching“).

Many of our case studies get around the so-called remote coaching.
Coaching can be scaled by supporting trainees from remote when they need it.

SkillGym dashboard and Augmented Replay let you schedule laser-focused and very effective interventions.

 

This use case belongs to the EXPERIENCE FASTLANE area.
In this area, the user enjoys the benefits of both being followed by a coach and of being able to self-organize the training scheduling.

The typical approach we recommend is that the trainee trains alone, with the scope of discussing the outcomes of the conversation with a coach, remotely. Consistency in use is essential to consolidate new behaviors. Intensity is low (40 min / week).

This means, once again, playing one conversation per week which is totally sustainable even for the busiest managers out there (especially with the help of the Butler).

 

The main expected result of the use case is raising of self-awareness. Evidence shows that remote coaching on SkillGym contributes to the increase of Self-Awareness thanks to the combination of SkillGym feedback and the support of the coach.

The typical user experience of this use case is well represented by this comment who was provided by one trainee of one of our clients:

“I really felt I could count on my coach and, still, I was free of organizing my time”
Betty, Area Manager – Bank

 

Use Case 3 – Side-by-Side Tutoring

Side-by-side tutoring is very popular nowadays. However, it proves very expensive and very little scalable: human resources are scarce and assigning one tutor full-time to each single trainee is not sustainable on the long run.

Thanks to SkillGym, experienced managers can support the growth of younger generation by discussing together around life-like scenarios played jointly in real-time.
This can definitely be defined as the evolution of field coaching.

 

This use case belongs to the area of Joint Experiencing.
In this area, the user has the possibility to discuss side by side with an experienced tutor, typically a more senior manager.

The trainee meets the tutor in person and dedicates part of the session to side-by-side Digital Role Play. We typically expect one or more conversations to be played during the tutoring session (15-30 min / session).

 

Evidence shows that side-by-side tutoring on SkillGym contributes to the increase of Confidence in conversations thanks to the combination of SkillGym feedback and the support of the tutor.

The typical user experience of this use case is well represented by this comment who was provided by one trainee of one of our clients:

“It’s a great way of sharing my 30-years experience: facing real situations without leaving my office”
Jim, Senior Manager – Manufacturing

 

Use Case 4 – Evidence-Based Coaching

Coaching is evolving, also due to a set of market inputs that are fast-moving how things get done in this industry.

I have discussed about this topic extensively in this article (“Boosting leadership coaching with Digital Role Play“).

 

Evidence-Based Coaching belongs to the area of Joint Discussions.
In this area, the user has the possibility to discuss side by side with an experienced coach about the way conversations should be managed.

The approach is what we call Tutor-Led, Intermittent usage.

The trainee meets the coach in person and dedicates part of the session to side-by-side Digital Role Play. One or more conversations are normally played during the coaching session (15-30 min / session).

 

The expected results here are evidences coming out. Executive coaches can count on a very sharp way of making behaviors pattern emerge from simulated conversations.

Check out also this very interesting article (“Four case studies about how SkillGym supports leadership coaching“) where I cover four amazing case studies showing the flexibility of SkillGym in executive coaching.

 

The typical user experience of this use case is well represented by this comment who was provided by of our clients:

“I can actually witness the way my client interacts with other people in certain situations”
Katy, Executive Coach

 

Use Case 5 – In-class Engagement

Classes are of course the number one choice of many trainers, when it comes to leadership programs.

Of course, if you read some of my articles already you know my position on the importance of increasing practice-based learning and reducing class-based learning.

Also my colleague Matteo wrote an amazing article on this specific topic, you can find it here (“Flipping the Leadership Development Strategy with Actionable and Scalable Programs“) and I strongly recommend to read it.

 

However, of course, classes are still an essential ingredient of any balanced training strategy on leadership and SkillGym fits very well with this approach; especially because it contributes to a more interactive approach among participants.

In fact, SkillGym allows trainers to make the best of their class-based training.

They can split the audience in groups, assign a Digital Role Play and let the discussion flow. It’s the best way to define the real learning objectives.

 

This use case belongs to the area of Joint Discussion.
In this area, users enjoy the possibility of group-based discussion that can lead to a clearer definition of their needs and learning gaps. Trainees sit in group around the simulation, they play jointly and discuss the strategy and the outcomes.

One or more conversations played during the class session + discussion (45-120 min / session).

The expected result is group discussion.
Trainees get caught either by competitiveness or collaboration; in both cases the discussion flourish and individual experiences get shared.

 

The typical user experience of this use case is well represented by this comment who was provided by of our clients:

“That was so exciting! These characters are so real…”
Tom, First-Time Manager – Insurance

 

Use Case 6 – Class Follow-Up

Class follow-up is another popular approach for leadership training.
Thanks to SkillGym, trainers can turn the old-style after-class exercises into something their trainees will love.

They can assign a deep-dive into role playing and make sure that concepts get really understood.

 

This use case belongs to the area of Self-Corroboration.
In this area, the user can integrate the knowledge acquired in class with practical and life-like examples of how that knowledge should be applied.

The typical approach is that of self-led, intermittent usage. The trainee trains alone, typically after a class on soft skills is over.

 

As regards the pace, three-four conversations / week for one or two weeks (120 min / week) are recommended.

The most typical expected result here is a better understanding of the concept discussed in class.
Having the possibility to try out what was learned in class is the best way to increase the level of understanding of concepts.

 

The typical user experience of this use case is well represented by this comment who was provided by of our clients:

“This was the most innovative course I enrolled to, totally engaging”
Brad, First-Time Manager – Retail

 

What’s next

If you are looking around to find the Digital Role Play solution that suits your need, please give a look around our website, there is plenty of inspiring contents including pre-recorded webinars and articles and of course we would be delighted to continue this conversation with you, all you need to do is book a 1-hour discovery call with us.

Enjoy the rest of your day.

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