SKILLGYM
PROGRAMS
SkillGym specifically addresses the most critical business conversations to develop experience through consistent practice.
PROGRAM 1
Leadership
Through empowering conversations, first-time leaders can grow mindsets, engage employees and foster performance and continuous self-improvement.
Eight conversations, covering the key challenges of newly appointed managers.

It’s tough to transition from an individual contributor who does the work well, to a leader who must continue to do the work, plus lead others. They are expected to give directions to team members and monitor the team’s work to stay organized and meet deadlines.

They need to develop the ability to build a team, the ability to maintain or enhance team chemistry, inspire their subordinates to complete assigned work, encourage others to surpass expectations, understand what motivates others, and be able to motivate without monetary incentives.

“The key to successful leadership is influence, not authority.”

Kenneth H. Blanchard

“The greatest ability in business is to get along with others and influence their actions.”

John Hancock
This Program develops the following skills through practice conversations:

Aim for continuous improvement
Be aware of other people’s needs
Be confident with the organization context
Be diplomatic and tactful
Be inspiring
Communicate efficiently
Ease change
Encourage and value input
Ensure accountability
Find solutions

Generate a positive mood
Give credit and rewards
Give immediate feedback when needed
Have a clear vision of the problem
Inspire standard of performance
Manage objections
Remove obstacles
Set goals and long-term perspectives
Share decisions made
Tailor approach and speech

Analyze meticulously
Ask questions
Be curious
Be customer-centric
Encourage dialogue
advancement
Give clear directions
Go beyond
Plan with flexibility
Provide information

PROGRAM 2
Promote Diversity, Equality and Inclusion.
To some extent, we are all guilty of unconscious bias. A greater self-awareness is the way to overcome this common workplace barrier in daily conversations.
Eight conversations, addressing the most common challenges of DE&I.

When different minds come together to achieve a common goal, the result can be monumental. Diversity in the work environment promotes acceptance, respect, and teamwork despite employee difference in race, age, gender, native language, political beliefs, religion, sexual orientation, or communication styles.

When there is a lack of acceptance of the diverse culture and beliefs among employees, conflicts may arise. Success requires the cooperation of everyone at the organization – and conversations are the most powerful way to foster sensitive and inclusive behavior in developing the company’s culture and the employee’s experience.

“Inclusion is not a matter of political correctness. It is the key to growth.”

Jesse Jackson

“I can see myself in all things and all people around me.”

Sanskrit Phrase
This Program develops the following skills through practice on conversations:

Analyze meticulously
Ask questions
Avoid tension
Be available
Be aware of other people’s needs
Be clear
Be confident with the organization context
Be diplomatic and tactful
Be empathetic

Be inspiring
Be proactive
Be structured in communication
Build and maintain good relationships
Communicate efficiently
Ease change
Encourage and value input
Encourage dialogue advancement
Find a common ground

Find solutions
Generate a positive mood
Give clear directions
Give credit and rewards
Go above and beyond
Have a clear vision of the problem
Reformulate topics
Show interest
Step back

PROGRAM 3
Drive the Digital Transformation
Make conversations the way to engage, involve and motivate people and change the mindset of the organization towards digital transformation.
Four conversations, to generate engagement and shift mindsets towards change.

Implementing changes in the technologies we use to run our organization is key to success. However, the innovation benefits of these technologies will only be successfully leveraged if the transformation programs also succeed in changing people and their mindsets.

This human side of change is most difficult because people have an innate deep seated needs for stability and an almost instinctive resistance to change. Conversations are the Fastlane to support the human evolution that is required
with any digital transformation process.

“One good conversation can shift the direction of change forever.”

Linda Lambert

“Never underestimate the influence you have on others.”

Laurie Buchanan
This Program develops the following skills through practice on conversations:

Aim for continuous improvement
Ask questions
Avoid tension
Be a team player
Be authoritative
Be aware of other people’s needs
Be confident with the organization context
Be consistent
Be curious
Be customer-centric
Be diplomatic and tactful
Be empathetic
Be inspiring

Be open-minded
Be proactive
Build and maintain good relationships
Communicate efficiently
Ease change
Encourage and value input
Encourage dialogue advancement
Face difficulties
Fairly represent own interests
Find a common ground
Find solutions
Generate a positive mood

Give clear directions
Give credit and rewards
Give immediate feedback when needed
Have a clear vision of the problem
Inspire standard of performance
Listen to others
Manage objections
Plan with flexibility
Remove obstacles
Set goals and long-term perspectives
Show interest
Support own statements with insights

PROGRAM 4
The Gym Of Sales Conversations.
What customers really need is to find someone who listens to them. Understanding customer needs is the beginning of the sales journey, leading to great deal closing.
These conversations are designed and made to measure to reach mastery in sales.

The art of selling is based on the ability to listen to the customer, understand his needs and make him feel safe. Sales conversations are the perfect vehicle for creating a relationship of trust and respect with your customers. In every industry, in every type of sale.

This program is among SkillGym’s most successful offerings. We craft its stories to the specific targeting needs of our customers. Let’s build the perfect scenarios with you to train your sales reps to better conduct their next sales conversation.

“Sales is not about selling anymore, but about building trust and educating.”

Siva Devaki

“Practice is just as valuable as a sale. The sale will make you a living; the skill will make you a fortune.”

Jim Rohn
This Program develops the following skills through practice on conversations:

Ask questions
Be aware of other people’s needs
Be consistent
Be curious
Be customer-centric
Be diplomatic and tactful
Be empathetic
Be inspiring
Be open minded

Be proactive
Build and maintain good relationships
Communicate efficiently
Encourage dialogue advancement
Face difficulties
Fairly represent own interests
Find a common ground
Find solutions
Generate a positive mood

Go beyond
Listen to others
Manage objections
Profile other people
Provide information
Remove obstacles
Self-motivate
Show interest
Support own statements with insights