SKILLGYM
RESULTS
What you don’t measure, you don’t improve.
The Impact of SkillGym.
With the help of our clients, we routinely monitor the impact of practice on real-life behaviors. We are specifically interested in tracking:

Increase in the number of conversations.

After practicing with SkillGym, 79% of people* claim they engage in a much higher number of conversations than before.

Change in quality of the conversations.

After practicing with SkillGym, 85% of people* claim they perceive a better or much better quality in the conversations they have.

Thanks to the improvements they obtain in dealing with leadership conversations, our customers quickly achieve significant results that profoundly affect the quality of the work environment, the motivation of people and, therefore, the business results. In a sense, they are ‘compounded effects’: what happens downstream of the introduction of a consistent program for the upskilling of conversation skills in leaders. What we see is most often a combination of six elements impacting the entire organization, with results* that can be as high as:

+3%
Direct reports’ customer retention.
INCREASE
+18%
Direct reports’ productivity.
INCREASE
+35%
Internal quality of relationship.
INCREASE
-25%
Managers’ burnout
REDUCTION
-12%
Teams’ turnover
REDUCTION
-30%
Internal conflicts
REDUCTION

* These figures are estimates done by some of our clients. Results may vary according to the type of organization, the users’ learning agility, leadership approach and consistency of training effort.

SkillGym Programs’ statistics.
We measure trainees’ engagement, improvements and user experience.

Some factors influence more than others the impact of our approach on the daily performance of the leaders we train with SkillGym.

Here is the average score of SkillGym’s Programs on these factors, based on measurements from over 9,000 cases in the last three years:

Results:*

Measured comparing scores at the beginning and at the end of 6-months practice.

Improvement distribution:*

Impact of a SkillGym Program on the confidence level as measured at entrance.

User Experience:

Anonymous survey delivered to Trainees at the end of the Empowerment Phase.

* Data has been statistically measured on 9.342 past trainees who sustained an average schedule of about four simulated conversation / month. Results may vary according to the users’ learning agility, leadership approach and consistency of training effort.

Success doesn’t happen by chance.
Four key principles drive the success of practicing on SkillGym, and they are at the core of our research and development.
The Importance of Consistency.
Just like in sports, true confidence is the result of in-field experience gained through exercise.

One-shot learning does not deliver.

When you choose a typical how-to and one-shot training strategy (with limited follow-up and only  when possible), the result looks like this graphic.

Practice changes habits.

A real change happens only when trainees are consistently engaged with practice-based training programs, where they turn learning into persisting and actionable experience.

Consistency pays off, all the times.

This is what you can achieve introducing SkillGym into your next training strategy, with an average of 40 mins./week practice*.

* Data refers to a case study where two groups of leaders trained in leadership skills where compared to show the impact of practice over knowledge transfer. After the initial formal learning activities, both groups were assessed with a Digital Role Play. Then Group One (the “just learning” group) did not participate in any practice, whereas Group Two (the “experiencing” group) attended a Digital Fitness program on SkillGym for around 6 months. At that point both Groups took another assessment. Results may vary according to the users’ learning agility, leadership approach and consistency of training effort.

Smart Pace, Efficient Results.

Our individualized training schedule typically engages the trainee for 1.5 – 3 hour / month*, with one or two simulations every week or every other week (Empowerment Phase).

It’s where they reach an efficient threshold of practice, getting the greatest benefit in terms of performance at the most possible sustainable impact in terms of participation.

On average, it takes 5-6 months of regular training during the Empowerment phase for 68% of our trainees* to gain an improvement of around 25% on their initial confidence level.

At the same time, we noticed that within 9 months of regular Empowerment training*, 92% of trainees achieve the same result.

* Data has been statistically measured on 5,618 past trainees who sustained an average schedule of about 4 simulated conversations / month, equal to around 2,5 hours of active training. Results and time requirements may vary according to the users’ learning agility, leadership approach and consistency of training effort.

Engagement: the Recipe for Success.

A key challenge of digital learning is keeping the training pace. SkillGym features The Butler, an automatic engagement system that lets user schedule life-like appointments directly on their calendar.

Thanks to AI, The Butler learns the way trainees engage and improve with SkillGym and automatically adapts their schedule to make the best use of their time*. We call this approach Digital Fitness.

* Data has been statistically measured on 8,204 past trainees who were enrolled to a bootcamp of at least 6 months, with an average schedule of about 4 simulated conversations / month. Results may vary according to the users’ learning agility, leadership approach and consistency of training effort.

Engagement is addictive.

Of course, each trainee maintains the freedom to practice at any time between scheduled conversations. And evidence show that most trainees run the extra mile.

The Need for Maintenance.
Training is not just about reaching a new height, but also about maintaining the same standard of performance over time.

For this reason, once the trainees have reached their efficient level of performance on a SkillGym Program, the Digital Fitness is automatically switched from Empowerment to Maintenance Mode*: half the pace, half the required involvement and double the persistence of the newly achieved behaviors.

Evidence** shows that trainees undergoing the Maintenance Phase of our program score a much more consistent level of confidence on the relevant communication behaviors we train, as measured six months after the training, compared to trainees who simply stopped practicing at the end of the Empowerment Phase.

* Switch to Maintenance Mode is available only for Bootcamps lasting a minimum of 5 months
** Data has been statistically measured on 2.380 past trainees who sustained an average schedule of about two simulated conversation / month for a 6-month period of Maintenance. Results and time requirements may vary according to the users’ learning agility, leadership approach and consistency of training effort.

What if you run shorter programs?

Consistency of practice in the long run is what it takes to reach and maintain mastery, but of course not all programs can last 6+ months.

The good news, however, is that practicing with SkillGym brings great results also when training bootcamps are delivered on a shorter time span.

* Data has been statistically measured on 9.342 past trainees who sustained an average schedule of about four simulated conversation / month. Results may vary according to the users’ learning agility, leadership approach and consistency of training effort.

If you prefer to run a shorter, more intensive program, then you are in good company:
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Smarter People Development is a click away.

Discover how SkillGym is helping hundreds of Organizations as well as Corporate and Executive Coaches deliver better and consistent communication training.

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Case Studies.
Learn from these field case studies what you can achieve with our Programs.

How Practicing Improves Performance.

This case study shows how a training based on Digital Role Play generates better results compared to a classical training program.

Learn more about this case study.

Keep Users Engaged with Digital Learning.

Have a look at these three case studies showing how to leverage habits and win the learning engagement quest with consistency.

Learn more about this case study.

THE IMPACT OF SKILLGYM.

Since many years we rigorously measure the performance and results that our customers get from consistent training in leadership conversations with SkillGym.